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Terms & Conditions

Last Updated: [20 NOVEMBER 2025]

Welcome to LABANYA COLLECTION. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General Information

1.1 These Terms & Conditions apply to all visitors, customers, and users of this website.
1.2 By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
1.3 We reserve the right to update or change these Terms at any time without prior notice.

2. Products & Descriptions

2.1 We aim to provide accurate product descriptions, images, prices, and details. However, slight variations in color, packaging, or texture may occur.
2.2 All cosmetic products are intended for external use only.
2.3 We are not responsible for allergic reactions or side effects. Please read ingredients carefully before use.

3. Pricing & Payment

3.1 All prices listed on the website are in Indian Rupees (INR) unless mentioned otherwise.
3.2 Prices may change without prior notification.
3.3 We accept various secure payment methods including UPI, credit/debit cards, net banking, and wallets.
3.4 Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

4.1 Delivery timelines are estimates and may vary depending on location and courier service.
4.2 We are not responsible for delays caused by courier partners, natural disasters, strikes, or other external factors.
4.3 Incorrect shipping information provided by the customer may result in failed delivery.

5. Returns, Refunds & Cancellation

5.1 Due to hygiene and safety reasons, cosmetic products cannot be returned or exchanged once opened or used.
5.2 Returns are accepted only if:

  • Wrong product delivered
  • Damaged product received
  • Expired product received

5.3 Refunds will be processed after verifying the returned item.
5.4 Cancellation requests must be made before the order is shipped.

6. User Responsibilities

6.1 You agree not to misuse the website, attempt unauthorized access, or engage in fraudulent activities.
6.2 You are responsible for maintaining confidentiality of your account and password.

7. Intellectual Property Rights

7.1 All text, images, logos, graphics, and content on this website are the property of [Your Business Name].
7.2 No part of this website may be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

8.1 We are not liable for:

  • Incorrect product use
  • Allergic reactions
  • Losses due to third-party service failures
  • Technical issues on the website

8.2 Your use of our products is entirely at your own risk.

9. Privacy Policy

9.1 We respect your privacy and protect your personal data.
9.2 Your information will not be shared with third parties except for order processing (courier partners, payment gateways, etc.).

(For full details, refer to our Privacy Policy.)

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of WEST BENGAL.

11. Contact Information

For questions, concerns, or support, please contact us:

LABANYA COLLECTION
Email:
Phone:
Address: KOLAGHAT, VIDYASAGAR MORE, NEAR APOLLO PHARMECY